Refund & Cancellation Policies
Just like most SEO and Internet Marketing Companies, Digital 303 cannot issue you a refund for the services that we render. This includes website designs, Internet marketing services, photography, social media, graphics work, print work, logo work, and content writing. We take a careful approach of helping you get the best Internet exposure possible. We do guarantee to use the best SEO practices possible, using only “white hat” SEO techniques to help you grow your rankings and traffic. And if given a long-term opportunity, we do guarantee you’ll see higher rankings and traffic from all our efforts.
Digital 303 does not have control over the policies, and practices, of third party companies/websites such as, but not limited to, Google, Google My Business, Yelp, Trip Advisor, Expedia, Travelocity, Orbitz, Booking.com, Bed and Breakfast.com, or similar sites/directories. Digital 303 does not have control over third party social media companies, and practices. Such as, but not limited to, Facebook, Twitter, Instagram, Weedmaps, Leafly, Massroots, or similar businesses.
Client assumes all risk, responsibility for all client website(s) content, photos, social media content, and graphics. Client also assumes all risk, and responsibility, for content that is posted to any social media site, by Digital 303, on the clients behalf. Check out our client privacy page for more information.
Monthly Marketing Plans Cancellation Policy
Digital 303 clients who are on an ongoing monthly marketing plan may cancel their plan, with 30 days prior written notice. Digital 303 does not refund partial months payments. Cancellation only applies to after the 30-day cancellation period is over. Client will be charged for any work done during the 30 cancellation period.
Note: Clients who receive a new website design, as a part of a an ongoing monthly marketing plan, are not eligible to cancel their plan in the first 180 days. If the client cancels before the 180 day requirement, you will owe the total of all unpaid monthly charges that are pending.